Support
Need help with FreeMyMemories? We're here for you.
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The fastest way to reach us is by email. We aim to respond within 1–2 business days.
Email SupportFrequently Asked Questions
How do I export my Snapchat memories?
Open the app, sign in with your Snapchat account, browse your memories, select the ones you want to export,
and tap Export. They'll be saved directly to your photo library.
Is my data safe?
Yes. Your memories are processed locally on your device and saved to your photo library.
We don't store them on any server. See our Privacy Policy for details.
Does FreeMyMemories work with all Snapchat accounts?
FreeMyMemories works with any personal Snapchat account that has memories saved. The app requires
you to sign in with your own Snapchat credentials.
Can I export memories from a friend or other account?
No. FreeMyMemories only exports memories from the Snapchat account you are currently signed in with.
You can only access your own content.
How do I delete my data from the app?
Simply delete the FreeMyMemories app from your device. All cached data is removed automatically.
Exported memories in your photo library are unaffected.