FAQ
Straight answers about FreeMyMemories.
FreeMyMemories works from Snapchat data exports you provide. It is built as a private iPhone memory library, not as a social login or cloud import service.
Last reviewed: May 29, 2026
What is FreeMyMemories?
FreeMyMemories is the private iPhone app that turns your Snapchat export into a permanent memory library.
Is FreeMyMemories just an exporter?
No. It helps you preserve and relive Memories through a private vault, On This Day, map exploration, trips, eras, insights, and flexible export choices.
Does FreeMyMemories require Snapchat login?
No. FreeMyMemories works with your Snapchat data export and does not ask for Snapchat credentials.
Is FreeMyMemories a subscription?
No. V1 uses a one-time Lifetime Unlock.
Can I keep Memories out of my main camera roll?
Yes. FreeMyMemories is built around choice: keep Memories inside the app, export to Photos in a hidden album where supported, export visibly to Photos where supported, or use Files/share destinations.
Can I add future exports later?
Yes. FreeMyMemories is designed as a growing library, so you can add later Snapchat exports instead of treating the first import as a one-time archive.
Will dates and locations be preserved?
FreeMyMemories uses capture dates and locations from your export where available, and preserves them during export where the destination supports those details.
Where do I get help?
Email support@freemymemories.com with your iPhone model, iOS version, app version if available, and the step where you got stuck.
Need product boundaries?
The privacy policy explains app processing, support email, Apple services, and the difference between your local library and external destinations.